# Channels Businesses often connect with their customers through social media (e.g. Facebook, Instagram) and instant messaging (e.g. WhatsApp, LINE) platforms. iMBrace makes it easy to manage your existing communication channels by linking them to the iMBrace platform, allowing tasks to be automated using its workflow system. The following pages give step-by-step instructions on how to link accounts on commonly-used channels. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://imbrace.gitbook.io/imbrace-documentation/channels.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.