> For the complete documentation index, see [llms.txt](https://imbrace.gitbook.io/imbrace-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://imbrace.gitbook.io/imbrace-documentation/integrations/freshworks-crm.md).
# Freshworks CRM
Freshworks CRM can be integrated into the iMBrace platform using an API key for a given user account.
## Account integration using API key
To begin, you will need:
* A Freshworks CRM account.
**STEP 1:** In the top-right corner, go to the account’s **\[Settings] > \[API Settings]**. You may need to complete a CAPTCHA to access API settings.
**STEP 2:** Copy the **API key** and identify the **subdomain** (the portion of the **bundle alias** before “**.freshworks.com**” (in the example below, it is “imbrace-514705880258403489”.)
**STEP 3:** In iMBrace, create a new credential of type **Freshworks CRM API** and enter the API key. Enter the subdomain in the **Domain** field. Then click **\[Submit]**.
**DONE:** The credential can then be used for Freshworks CRM nodes.
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