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  1. ONBOARDING GUIDE

Embedded Signup (WhatsApp)

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Last updated 1 year ago

At IMBRACE, our web app offers an Embedded Signup feature, empowering businesses to seamlessly onboard the WhatsApp Business Platform directly from our website. This streamlined process simplifies onboarding for businesses, enabling them to swiftly and effortlessly join the WhatsApp Business Platform via IMBRACE.

Please be noted that you must be logged in to your Facebook account before using the Embedded Signup feature!

How to use Embedded Signup feature in our iMBrace Web App?

Step 1: Click on the Channels tab in the left navigation and select the WhatsApp channel and click on the ADD WHATSAPP button.

Step 2: Click “Continue as [YOUR FACEBOOK USERNAME]”.

Step 3: Click Get Started to connect your Facebook account to imbrace.co and allowing the necessary permissions.

Step 4: Select or create your Meta business account and input your Business name, Business website or profile page and select your Country.

This new flow prevents businesses from making errors by disabling businesses where the user is not an admin of, and also disabling creation of a business if they have the maximum amount of businesses created already.

Step 5: Choose or create a WhatsApp Business account and create or select a WhatsApp Business profile.

If the user elects to create a new WABA and profile, they will fill out all their WABA and profile information on a single page.

Step 6: Input your WhatsApp business account name, WhatsApp Business profile display name, Category, Business description and Website.

If the user selects an existing WABA and existing profile, the profile is displayed but will not be editable. To edit the profile, it must be done in the WhatsApp Manager.

Step 7: Input your Phone number and select how you would like to verify your number and click Next to complete the verification process.

This is the number that people will see when they chat with you on WhatsApp!

Step 8: Input the Verification code and click Next.

Step 9: Click Finish to complete the process.