Web Widget
Web Widget allows messages to be sent and received using its script. This allows developers and third-party apps to automatically communicate through Web Widget.
Last updated
Web Widget allows messages to be sent and received using its script. This allows developers and third-party apps to automatically communicate through Web Widget.
Last updated
Step 1: From left sidebar, click Channels, From Web Widget channel click the Add New button to create a new Web Widget
Step 2: Input your Web Widget name and click CREATE.
This Web Widget name represents the internal label for your Web Widget.
Step 3: A “Setup Needed” label will appear next to the Web Widget name, click on the edit icon to complete the Web Widget setup.
Step 4: After the Web Widget Customization menu popped out, input your Widget window name, Widget chatbot name and a Welcome Message.
Widget window name – This will display as the Web Widget's title.
Widget chatbot name – Name for the chatbot interacting with users.
Welcome message – The initial greeting users will see upon opening the Web Widget.
Optionally, upload a Widget window logo and a profile image for the chatbot.
Step 5: In the next section which is Offline Email, input your Email subject title, Email sender’s name, Sender’s email address and CTA button URL link.
Offline Email – This email message will be sent to customers using the provided email address when customers are offline.
Email subject title – Main title for the email message.
Email sender’s name – The displayed name of the email sender.
Sender’s email address – Email address of the sender.
CTA button URL link – Redirect link for the Call-to-Action (CTA) button in the email.
Optionally, you can select the option to display your own Legal disclaimer and a Powered by iMBrace text.
Step 6: Click on DONE and then click on SAVE AND ACTIVATE to activate the Web Widget.
Copy and Paste the Installation Code on your website code to make the Web Widget appear on your website.
