Freshworks CRM
Freshworks CRM can be integrated into the iMBrace platform using an API key for a given user account.
Account integration using API key
To begin, you will need:
A Freshworks CRM account.
STEP 1: In the top-right corner, go to the account’s [Settings] > [API Settings]. You may need to complete a CAPTCHA to access API settings.
STEP 2: Copy the API key and identify the subdomain (the portion of the bundle alias before “.freshworks.com” (in the example below, it is “imbrace-514705880258403489”.)
STEP 3: In iMBrace, create a new credential of type Freshworks CRM API and enter the API key. Enter the subdomain in the Domain field. Then click [Submit].
DONE: The credential can then be used for Freshworks CRM nodes.
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