Set Up Message Template
Message Templates feature saves all the created message templates that can be quickly pasted directly into a Channel Conversation.
Step 1: Click on Message Templates tab in the left navigation sidebar.
Step 2: Click on the Add New Template button to start adding a new Message Template.
Step 3: Input your Message Template Title and Message and click on the SAVE button.
Step 4: Click on the Conversation tab in the left navigation sidebar and Click on any channel conversation and click on the Message Templates icon to use the created Message Template.
Step 5: Select your created Message Template from the Message Templates list.
You will notice the Message from your Message Template will be pasted on the conversation when you select your Message Template.
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