# Freshdesk
Freshdesk can be integrated into the iMBrace platform using an API key for a given user account.
## Account integration using API key
To begin, you will need:
* A Freshdesk Support Desk account.
* Access to your Freshdesk dashboard.
**STEP 1:** In the top-right corner, go to your account’s **\[Profile Settings]**.
**STEP 2:** Copy the **API key** in the right column.
**STEP 3:** Identify the **subdomain** of your Freshdesk account. This is the part of the URL before “**.freshdesk.com**” (in the example below, the subdomain is “imbrace-help”.)
**STEP 4:** In iMBrace, create a new credential of type **Freshdesk API** and enter the API key. Enter the subdomain in the **Domain** field. Then click **\[Submit]**.
**DONE:** The credential can then be used for Freshdesk nodes.
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