> For the complete documentation index, see [llms.txt](https://imbrace.gitbook.io/imbrace-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://imbrace.gitbook.io/imbrace-documentation/integrations/freshservice.md).

# Freshservice

[Freshservice](https://www.freshservice.com/) is a cloud-based IT Service Management solution.

## **Account integration using API Key** <a href="#y2gi9ekv1lwk" id="y2gi9ekv1lwk"></a>

To begin, you will need:

* A [Freshservice](https://freshservice.com/) account

**STEP 1:** Access your [Freshservice dashboard](https://freshservice.com/).

**STEP 2:** Click on your User icon in the top right and select **\[Profile Settings]**.

![](/files/wRrXpOZ5B5AnSpSOWUCB)

**STEP 3:** Click on **\[API Settings]**.

**STEP 4:** Copy your API key.

<figure><img src="/files/hL3c8XW9B3Lh6aQbefwU" alt=""><figcaption></figcaption></figure>

**STEP 5:** In iMBrace, enter the API Key obtained above in the corresponding field under **Credential Data**.

<figure><img src="/files/8tRpTUzcXYjWsz8hQVam" alt=""><figcaption></figcaption></figure>

**STEP 6:** In the **Domain** field enter the subdomain of your Freshservice account. This is part of the URL, for example https\://\<subdomain>.freshservice.com/.

**STEP 7:** Click **\[Create]** to create your new credentials.

**DONE:** The credential can then be used for Freshservice nodes.