WhatsApp allows messages to be sent and received using its Business Platform API. This allows developers and third-party apps to automatically communicate through WhatsApp.
Channel Integration
To begin, you will need:
A Meta business Suite account - Full control. See the official help page here for more information. - Create a Mete Business Suite account with an existing Facebook or Instagram account and fill out your business informations.
- If it is an existing Meta Business Suite, make sure you are the full control of the access users, or you need to be added as a full control by an existing full control user.
A phone number you want to register a WhatsApp business account on Meta, and please make sure it is able to receive the SMS.
A payment method on Meta WhatsApp business account, this is the requirement by Meta for the future message templates. (Starting April 1, 2023)
NOTE: Do NOT register the number on WhatsApp app. To be sure, the number is not yet registered onthe mobile WhatsApp app. If it is an existing WA account, please delete it first. (It can be already registered on Meta App, just follow our setup guide to change the webhook to iMBrace’s on Meta App and other settings.)
Connect to iMBrace, please follow the steps below:
STEP 1: In iMBrace ‘Channel’ section, Add New channel on the WhatsApp tab.
STEP 2: Click on the Start Button. Fill in your business information.
STEP 3: Create WhatsApp Business Account and WhatsApp Business Profile.
STEP 4: Verify Your Phone Number.
DONE: The channel account can then be used to send and receive messages through WhatsApp using the WhatsApp and WhatsApp Trigger nodes.
How to add WhatsApp business account payment method?
(The requirement by Meta, starting April 1, 2023)
STEP 1: Go to Meta for Developers page and ckick WhatsApp -> API Setup on the sidebar menu, and then click Add payment method button on the bottom of the page.
STEP 2: Pick the WhatsApp account you want to add the payment and click Payment settings, then follow the requirements to add the payment method.
DONE: You will see the payment on the page
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